Terms And Conditions

1. The student who is enrolled with Smartmentor LLP will have to work hard regularly. In case, if the teachers feel that the student is not working hard, creating indiscipline or using unfair means in the Institute or the bus, irregular in attendance, not responding properly, he/she may be expelled from the Institute. The decision of the Centre Incharge in this regard will be final and binding on the student/parent. No fee or part of the fee will be refunded in such cases.

2. If any student absents himself/herself for more than 10 days continuously without any prior written application, he/she will not be allowed to attend / join the classes and will not be given any test paper(s), he/she may be deemed to be expelled from the Institute. No separate intimation will be sent to the parents. No fee or part of the fee paid/encashed will be refunded in such cases. The decision of the Managing Director in this regard will be final and binding on the students & parents.

3. After depositing money towards ‘Registration & Admission’, if a student becomes disinterested in the Institute due to any reason whatsoever and wants to take his/her money back, the Institute will not refund the money deposited towards Registration fee / Admission fee. However, if a student applies for refund before the commencement of course / classes, only admission fee and first installment of tuition fee will be refunded along with PDCs submitted, if any. The registration / admission fee deposited towards a particular course will not be adjusted against any other course.

4. If any student/parent insists on lump sum payment of fee, the Institute can accept the fee in lump sum also. The refund policy for such students will be applicable as mentioned for students, who pay the fee in installments.

5. The responsibility of getting admission form forwarded to the examining body is that of the student himself/herself or that of the Parents/Guardian.

6. It is for the student himself/herself to see whether he/she is eligible for a particular examination or not. The Institute does not hold itself responsible if a student’s admission form cannot be forwarded or is rejected by the examining body on any ground whatsoever. Such a student cannot claim a refund of the whole or any part of the fee he/she has paid to the Institute.

7. Incomplete form will be rejected. It is compulsory to attach photocopy of self-attested mark-sheet of Class VII / VIII / IX / X / XII and affix a recent passport size colour photograph along with the admission form.

8. The student should also staple three extra passport size colour photographs with the form. Company reserves the right to use the single / group photograph(s) and name of the student for publicity in all kinds of media, if the student secures position / rank or succeeds in any Foundations / Medical / Engineering Entrance Exams in India or any test at international level.

9. The parents can meet the Centre-In-charge for any enquiry about their ward’s progress or any other problem concerning their ward with prior appointment only.

10. If any student is caught employing unfair practice during the Admission cum Scholarship Test he/she is liable for immediate removal from the examination hall, and no refund of Admission cum Scholarship Test fee paid shall be made.

11. A student after qualifying Admission cum Scholarship Test and taking admission at any centre of Smartmentor LLP will be bound by the rules and regulations of that centre in all matters whatsoever. The responsibility will be of that centre only.

12. Any change of address, mobile no. & e-mail ID should be notified in writing to the office within 10 days. A student who is late by 10 minutes for classes/tests, will not be allowed to enter the classroom.

13. The refund of tuition fee shall be calculated on the amount of fee installment mentioned in prospectus regardless of scholarship granted to any student / availed by any student.

14. Any study material given during the classes or otherwise, will not be given to those students, who are absent without prior application from the parents. No request / personal appointments in this regard shall be entertained.

15. If a student is absent or misses a test, he / she can collect his / her question paper from the office within 10 days from the date of the test, failing which the question paper will not be given to him/her.

16. Students enrolled with Smartmentor LLP have to provide photocopy of Admit Card of various Foundations Level / Medical / Engineering Entrance Exams., as soon as they receive their admit cards from the examining body before/during Test Series to be conducted in March, failing which the student shall not be allowed to attend free Test Series & will not be given Test papers.

17. It is the responsibility of the parents to submit the fee of their ward in time as per schedule given in the prospectus. They should not expect reminders and calls from the centre. They themselves should be concerned equally to pay the fees as attending the classes by their ward.

18. Once the name of a student is struck-off due to non-payment of fee by the end of the month of due installment date / month, the student shall have to pay 500 for re-admission.

19. It is the responsibility of the parents to pay the fee on time, no reminder will be sent by the institute.

20. If the tuition fee is not paid in lump sum, submission of post dated cheques is mandatory. In case, post dated cheques are not submitted or get bounced then a late fee of 50 per day shall be charged on the installment due. However, installment will be accepted with late fee only upto end of the month in which the installment gets due after which the name of student will be struck-off.

21.Each student will be issued an identity card. The entry in the classes/Institute will be only with Identity Card. If the Identity card of a student is lost/misplaced, a duplicate I-card can be asked from the Institute against payment of 150. If any student is found misusing the I-card, he/she will be rusticated from the Institute.

22. If any cheque is bounced for whatsoever reason, a fine of 200 will be charged separately from the student along with the fee installment. This amount will be charged in cash only.

23. If the study material provided to the student is lost/misplaced, a duplicate set of the book(s) can be obtained from the Institute against the payment of 300 per book.

24. If the bag provided to the student is lost/misplaced, a new bag can be obtained from the institute against the payment of 500.

25. If at any point of time, the Central Govt. further increases service tax, (existing rate of service tax is 15%) the extra amount of service tax will be borne by the students from the date of enforcement of the act by the Govt.

26. It is compulsory/mandatory to provide e-mail I.D. / Mobile No. of the student / father / guardian. The result of tests or any other information of the institute will be sent to the student by SMS and on his / her e-mail I.D. Institute shall not be responsible for any information regarding result or anything else is not received by the student if he/she has not given his/her e-mail I.D. / mobile no. in the Admission form at the time of admission.

27. If any type of mishap occurs in the premises of Smartmentor LLP because of situations beyond control or any natural calamity of any type such as earthquake, floods, fire, electric short circuit etc, the institute shall not be responsible in any manner whatsoever.

28. In case if any parents/guardian misbehaves with any staff member of the Institute, his/her ward can be rusticated from the Institute and no claim of refund of such student will be entertained. The decision of the Director will be final and binding on the student and parents/guardian.

29. No student is allowed to carry mobile phone / I-pod in the classes. In case, if he/she carries mobile phone in the classes, then it should be switched off. The Institute is not responsible for any loss / theft of mobile phone in the Institute.

30. The Institute shall not be responsible for providing seating arrangement to the parents while the classes and/or tests of their wards are in progress. We don’t have any waiting area at front office.

31. Smartmentor LLP reserves its right to make any alteration in its programs / venue / timing and days of classes without any prior notice to anybody. The decision of the Director will be final and binding on the students & the parents.

32. The Examination Centre of any place can be changed as per the requirement / need of the company without any prior notice to the students / parents.

33. In case, any dispute or difference arises between you and the Institute regarding the interpretation of these terms and conditions, non-payment of any claim or any dispute arising out of or in pursuant to these terms and conditions, the same shall be referred to sole Arbitrator who shall be appointed by the Chairman of M/s Smartmentor LLP Educational Services Pvt. Ltd. The proceedings shall be conducted at Delhi under the provisions of Arbitration & Conciliation Act and the Courts at Delhi only shall have the jurisdiction over the matter and/or for enforcement as the case may be. If an Arbitrator to whom the matter is referred refuses to act or for any reason, does not enter the reference or after entering into the reference proceedings are abandoned or kept in abeyance or not proceeded with, it shall be lawful for the Chairman of M/s Smartmentor LLP Educational Services Pvt. Ltd. to appoint another person to act as Arbitrator in the manner aforesaid. Such person shall be entitled to proceed with reference from the stage at which was left by his predecessor, if both the parties consent to this effect, failing which the new Arbitrator will be entitled to proceed denovo. The court in the city where Centre / Branch of Smartmentor LLP is located will have jurisdiction over the matter and / or for enforcement as the case may be.

34. Refundable Security Deposit: Each student will be charged 5000 as refundable security deposit for Medical & Engineering Long term Courses, 1000 as refundable security deposit for Medical & Engineering Short Term courses and 2000 as refundable security deposit for Foundation courses (Classes VIII, IX & X) at the time of admission. This amount shall be refunded to the student within three months from the date of completion of their course via cheque or directly into their account, if the bank details are provided by the student / parents.

In case, the Central Govt. levies any kind of indirect tax or increases the existing service tax under the current service tax laws or the coming GST regime, then, the additional liability will be payable by the student/parent. In case of non-payment, the same shall be recovered from student via debit from their security deposit. At present, the service tax is charged at the rate of 15%. However, if in the next financial year it is replaced by GST to any percentage between (18-24%) as decided by the Central Govt., then, the differential amount of tax shall be adjusted from the said security deposit.